Requesting Assistance to Set Up a New Workstation with Software and Access Permissions

Introduction

Introduction

Setting up a new workstation with all the necessary software and access permissions is essential for you to perform your duties effectively within the Sandbox 2025DEC regional library system. This guide will help you understand how to request assistance for a smooth and timely setup.

Requesting a New Workstation Setup

To initiate the setup of your new workstation, please submit a request through the IT helpdesk portal or contact your department's IT support representative directly. Make sure to include the following information in your request to ensure efficient processing:

• Workstation location (e.g., library branch or office)
• Required software applications essential for your role
• Any special access permissions needed to software, databases, or systems

This detailed information helps our IT team coordinate and configure your workstation efficiently.

What Happens After You Submit Your Request

Once your request is received, the IT team will:

1. Review the provided details to understand your workstation requirements
2. Install all necessary software applications on your workstation
3. Configure required access permissions to relevant systems and resources
4. Notify you when your workstation is ready for use

Our goal is to ensure that you have everything required to start working without delay, maintaining high standards of support across all 50 community libraries.

Need Further Assistance?

If you have questions or require additional help during the setup process, please reach out to your department’s IT support representative or contact the KCLS IT helpdesk. We are committed to providing prompt, knowledgeable, and patient support to empower you in serving our community effectively.