Requesting Specialized Training for Software Updates or Public Service Tools

Introduction

Introduction

At Sandbox 2025DEC, we are committed to empowering KCLS employees with the training needed to effectively utilize new software updates and public service tools. This guide outlines the steps you should follow to request specialized training tailored to your departmental needs, ensuring you can provide excellent service to our library patrons.

Steps to Request Specialized Training

Follow these simple steps to submit your training request efficiently:

1. Access the internal employee training portal through the KCLS intranet.
2. Complete the training request form with specific details:
   • Name of the software or public service tool requiring training.
   • Description of the type of training needed (e.g., beginner, advanced features, troubleshooting).
   • Preferred dates or schedule for the training sessions.
3. Alternatively, contact your department's designated training coordinator directly if you prefer personalized assistance.
4. Submit your request and await confirmation from the training team.

What Happens Next?

The Sandbox 2025DEC training team will review your request and organize tailored training sessions based on employee needs and schedules. This ensures all participants gain the skills necessary to use new technologies effectively and maintain our high standard of service at KCLS community libraries.

Tips for a Successful Training Request

• Be as specific as possible about the software or tool to avoid delays in processing your request.
• Provide flexible scheduling options to help accommodate training sessions efficiently.
• Engage your department training coordinator early to streamline the process.

Need More Help?

If you have questions about the training request process or need additional assistance, please contact your department's training coordinator or reach out to the Sandbox 2025DEC helpdesk. We are here to support you every step of the way.